PPI (Payment Protection Insurance), as originally intended, is in theory a good concept. However, PPI claims have escalated unimaginably due to the fact that many of the original policies were mis-sold. A policy that supposedly takes care of the repayments on your loan, credit card or mortgage should you become incapacitated or find yourself out of work, seems to offer the safety net that allows many consumers to sleep easier at night. The truth is that these policies were often sold under the guise of being compulsory and at times were added without the consumer’s knowledge or consent. In some cases the salespeople involved employed high pressure sales tactics thereby persuading the consumer to acquire a policy regardless of whether it was actually needed.
Before you can lodge any PPI claims you need to be absolutely sure that your loan did in fact include it. This may not be as simple as it sounds. Be careful to check your statements thoroughly and remember that PPI may be called something else i.e. “ASU” (Accident, Sickness & Unemployment). If you are still unsure you need to contact the company who sold you the loan in the first place and seek their advice.
How do you go about actually claiming PPI? Don’t feel that you need to make use of a claims manager unless you feel that you cannot handle the process yourself. Also make sure that you are aware of all of their charges before you decide to proceed. If you decide to forge ahead yourself you should find that most of the institutions involved have a PPI claim form for you to fill out. According to the FOS (Financial Ombudsman), you should receive a response within 8 weeks and any compensation must be paid promptly. If you are unhappy with the process or the outcome you may then approach the FOS directly.
Claim back your ppi refund have you been mis sold your ppi policy

